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Visits from a furry friend

Sharon and Acer have been volunteering for the charity Pets As Therapy, for the last three and a half years. The organisation connects certified pets and owners with organizations to provide support and joy to those who need it most.

Acer is a big grey teddy bear of a dog, who’s calm and reassuring presence puts everyone who meets him at ease, as he sidles up to the side of patients' beds, where he will stand up on his hind legs to say hello and request some pats.

 

‘He knows now that he has to put his front paws up on the bed so that children can reach him’ Sharon said speaking about their visits. ‘He’s really eager and keen to come into the ward. If I’m early, and waiting outside, he’s barking, like come on, I want to get started!’.

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‘We walk into a room, and the children just beam; they see him and their smiles are just incredible. I think it just helps them forget how poorly they are for a few minutes.  It takes their mind off it. They're asking me questions, they're making a fuss of him, he’s getting up on the bed for cuddles with them. I think it's nice for the parents as well, it's a bit of a distraction for them. The parents usually join in the conversation and they're usually having a laugh. On our last visit, we had a little boy who didn't particularly want to make a fuss of Acer and his mum said, “oh well, I will then” and she got down on the floor with him and started patting him and giving him a bit of a cuddle’

 

 

Acer’s work has had a profound impact on Rainbow Ward over the years, and not just the smiles he brings to everyone’s faces. ‘There was this little girl, she’d been in for a few weeks, and she hadn’t spoken to anybody, wouldn't speak, wouldn't interact with people. We turned up and the play worker went in and said to her “do you want to meet Acer the therapy dog? He's lovely and fluffy.” And she just kind of kept looking away.

So, we went in and I took him around to the side of her bed. She was sort of ignoring him to start with, and he did as usual, automatically puts his paws up.  She was eating melon out of one of those plastic pots, so I was just saying things like, “be careful with your melon because he likes fruit”. I was just rabbiting on you know, saying things like “he loves carrot, and he loves apple and a bit of broccoli, do you like that?” just chattering away to her. And then she got a piece of melon out and she gave it to him, and he gobbled it down and she laughed and then she started talking to him. Everyone was just so happy, and after that she started interacting with the staff and the play workers, it was a bit of a breakthrough.’

 

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The staff on Rainbow Ward love Acer just as much as the patients, and his visits have just as much of a positive impact on them. ‘We come in and someone will say “oh hello gorgeous” and usually a couple of nurses will come up and make a fuss of him. We came in for a visit one time, and when we got to the nurse’s station and he was immediately surrounded by nurses. He wasn't complaining, he was just happy with all the attention. We stood there for a while as they all doted on him, and gave him lots of belly rubs and scratches behind the ears. Afterwards one of the nurses took me to one side and she said, “We lost a little boy yesterday. We needed that.” It's something so simple, you know, it’s an hour and a half of our time, but to be able to help the children and families and staff make some happy memories, it's very rewarding.’

‘Years ago I worked for an Almshouse charity’ Sharon said reflecting on how she got involved with pet therapy. ’The elderly residents weren't allowed pets in their flats, but the activities coordinator had a therapy dog come in, a little dachshund, and the residents, they just used to love it.

Back then I was working full time, and I just thought, when I'm retired or when I've got a bit more time, and if we have a suitable dog, that’s something I'd quite like to do.’

And luckily enough for Sharon, she got a dog perfectly suited to it. ‘Acer is particularly placid for a border collie. My other dog is a border collie, and she’s off the wall, she doesn’t have an off button.

We took him to be assessed to become a therapy dog once he was about 18 months old, once he’d calmed down a little bit, lost a bit of the puppy energy. They take the dogs through a whole bunch of tests, like grooming them, and pulling on their ears and tails, stroking them all over, to see how they react and make sure they’ll be ok with kids of all ages, and test them with all sorts of sounds, because hospitals can often be loud and have a lot of noises.’

 

As well as their visits to Rainbow Ward, Acer and Sharon also go to Marie Curie Hospice in Penarth, to spend time with the patients. ‘It's a privilege that people who are so ill want to spend time with your dog. It can be really hard to see people and children like that, but it’s so much harder for them to be going through it. And I just think, if we weren't here, it would be even harder, wouldn't it? I think that it has such a positive impact. It just takes their minds off it for a bit.’

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Even three and a half years in, Acer is still loving his job, and is showing no signs of stopping anytime soon, ‘He’s always really, really eager and keen to get in and he's happy to be on a bed or cuddled or fussed over. Although he would love if everyone gave him a treat, but he’d be the size of an elephant if we did that!’ 

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Thanks to Sharon and Acer for taking the time to share their story, and for the wonderful service they provide to the children and families on the Rainbow Ward. Follow Latch on social media (links) for updates on Acer's future visits.