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'The power of caring workplace'

Corbin Moran's employer, Air Tanker, speaks about how they and their employees have supported the family since their daughter Evie was diagnosed

Tell us about AirTanker. What do you do?

AirTanker is a leading aviation services provider, delivering critical air transport and air-to-air refuelling capability to the Royal Air Force through the Voyager fleet. We employ both military and civilian personnel and play an important role in supporting UK Defence operations.

As a Shift Manager responsible for more than 50 engineers, what stands out most to me is AirTanker's commitment to putting people first. While we are a commercial organisation, we have successfully adopted many of the values traditionally associated with the RAF; teamwork, trust, camaraderie and looking after our people. Those values have been pivotal to AirTanker's success and are evident every day in the way colleagues support one another, both professionally and personally.

 

How has AirTanker assisted the Moran family?

Evie post team building meal

When Corbin's daughter, Evie, became unwell, AirTanker's immediate focus was ensuring Corbin could be where he needed to be most, with his family.

The business provided flexibility, understanding and practical support throughout an incredibly challenging period. We recognised that Corbin's role as a father took priority, and every effort was made to support him while he and Rachel navigated an unimaginable situation.

One of the most significant gestures came from AirTanker employees themselves. Around 80 colleagues from across the company, including our CEO, donated a day's annual leave each. This allowed Corbin valuable additional time away from work to support Rachel, Evie and their family throughout treatment and recovery. It was a remarkable demonstration of care and generosity from people who simply wanted to help one of their own.

Alongside this, colleagues across the business contributed through fundraising and acts of kindness, ensuring the Moran family felt supported during one of the most difficult periods of their lives.

 

What about your team? How have they responded?

The response from my team and the wider AirTanker family has been nothing short of inspiring.

As soon as colleagues learned about Evie's diagnosis, people immediately wanted to know how they could help. There was no hesitation. The annual leave donation brought together around 80 employees from different departments and all levels of the organisation, demonstrating just how much Corbin and his family mean to us.

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The support wasn't limited to those who knew Corbin personally. One colleague from elsewhere in the business organised a charity cake sale and raised over £800 for Latch. She had never even met Corbin, but wanted to do something to help. For me, that says everything about AirTanker's culture. People weren't helping because they had to; they were helping because they genuinely cared.

Our support also went beyond the workplace. As a shift, we organised a team-building day in South West Wales at Corbin's home. We spent the day on a coastal walk, joined by Corbin's father, before sharing a meal together in Tenby. We were privileged to be joined by Corbin, Rachel and the whole Moran family, including Evie.

For us, it was more than a team-building exercise. It was about showing Corbin and his family that they were not facing this journey alone. Seeing Evie smiling and enjoying the day made it particularly special for everyone involved.

The experience demonstrated exactly what AirTanker's culture is about. We have embraced the RAF ethos of looking after our people, and when one member of our team is struggling, everyone pulls together.

 

What advice would you give to other employers in the same situation?

My advice would be simple: put the person before the process.

Beach

Every family's circumstances are different, so it's important to listen, understand their needs and be as flexible as possible. When a child is seriously ill, parents are carrying an emotional burden that most of us cannot imagine. They need understanding, compassion and support.

Employers should never underestimate the power of a caring workplace. Policies are important, but often the greatest support comes from colleagues who genuinely care about one another. Creating a culture where people look after each other before a crisis occurs can make all the difference when difficult times arise.

If there is one thing we have learned through supporting Corbin and his family, it is that small acts of kindness, multiplied across an organisation, can have a profound impact.

 

Is there anything you would like to share with the Latch community?

On behalf of everyone at AirTanker, I would like to thank Latch for the incredible work you do.

Having seen first-hand the impact Latch has had on the Moran family, it is clear just how important your support is. Corbin and Rachel are full of admiration for the selfless care, guidance and compassion they have received throughout Evie's treatment. They have both said they genuinely do not know how they would have got through this experience without Latch's support.

As colleagues and friends, we have been able to offer practical help and emotional support, but organisations like Latch provide something truly special. You provide expertise, reassurance, comfort and hope when families need it most.

This experience has reminded all of us about the power of community. Whether it was Latch supporting the family through their darkest moments, 80 AirTanker employees donating annual leave, a colleague raising more than £800 through a cake sale, or friends and colleagues travelling to Wales to spend time with the Moran family, every act of kindness has made a difference.

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We will always be proud of how AirTanker came together to support Corbin, Rachel and Evie, but we are equally grateful to Latch for the care and support you provide to families every day. The difference you make is immeasurable, and the impact you have had on the Moran family will never be forgotten.